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Frequently Asked Questions

This Agreement was last modified on 18th february 2016

1. What products do you sell?

We specialize in computers, laptops, and CCTV systems. Our inventory includes top brands and the latest models to meet your tech needs.

All orders are processed and shipped within 7 business days. Delivery times depend on your location and the shipping method chosen.

Yes, we offer free shipping on eligible orders. For expedited or special delivery requests, additional charges may apply.

We accept both online payments (via secure payment gateways) and Cash on Delivery (COD) for your convenience.

Yes, once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s status.

Currently, we only ship within India. For specific delivery area inquiries, please contact us at contact@ecoretechserv.com or 033 3557 5768.

While we strive to deliver on time, unforeseen delays may occur. If your order is delayed, we will notify you and work to resolve the issue promptly.

You can cancel or modify your order within 24 hours of placing it. After this period, the order may have already been processed for shipping. Contact us at contact@ecoretechserv.com for assistance.

We accept returns and exchanges within 7 days of delivery, provided the product is unused and in its original packaging. Please refer to our Return Policy for detailed instructions.

For any questions or concerns, reach out to us at contact@ecoretechserv.com or 033 3557576. Our team is available 10 am to 6 pm to assist you.

Yes, all our products are 100% genuine and come with a manufacturer’s warranty. Warranty details are provided with your purchase.

Yes, we regularly run discounts and promotions. Follow us on Facebook or subscribe to our newsletter to stay updated on the latest deals.