Privacy Policy
Privacy Policy for ECore TechServ
At ECore TechServ, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us. By using our website, you consent to the practices described in this policy.
- Information We Collect
We may collect the following types of information:
- Personal Information:
Name, email address, phone number, and shipping/billing address.
Payment information (e.g., credit card details) for processing transactions.
Account credentials (e.g., username and password) if you create an account on our website.
- Non-Personal Information:
Browser type, IP address, device information, and operating system.
Cookies and tracking technologies to enhance your browsing experience.
Usage data, such as pages visited, time spent on the site, and links clicked.
- Information from Third Parties:
We may receive information from third-party services, such as payment processors or social media platforms, if you choose to link your accounts.
- How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfil your orders, including payment processing and shipping.
To communicate with you about your orders, account, or inquiries.
To improve our website, products, and services based on your feedback and usage patterns.
To send promotional emails, newsletters, or updates (you can opt out at any time).
To comply with legal obligations and protect against fraudulent activities.
- How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
With trusted service providers (e.g., payment processors, shipping carriers) to fulfill your orders.
With your consent or at your direction (e.g., if you choose to link your account with a third-party service).
To comply with legal requirements, enforce our policies, or protect our rights and property.
In the event of a business transfer, such as a merger, acquisition, or sale of assets.
- Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance your browsing experience and personalize content.
Analyse website traffic and user behaviour.
Remember your preferences and login information.
You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
- Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of sensitive data (e.g., payment information).
Secure servers and firewalls.
Regular security audits and updates.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Rights and Choices
You have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Update or correct any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
To exercise these rights, please contact us at support@ecoretechserv.com.
- Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
- Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.
- Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or through other communication channels.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: support@ecoretechserv.com
Phone: 033 3557 5768
Address: 61, Regent Place, Tollygunge, KOlkta-700093, W.B
Effective Date: 28.02.2025
Thank you for trusting ECore TechServ with your personal information. We are dedicated to maintaining your privacy and providing a secure online experience.